we are committed to safeguarding your privacy and ensuring the security of your personal information. This Shipping Policy outlines how we collect, use, disclose, and protect the data you provide when using our furniture website. By accessing or using our services, you consent to the practices described in this policy.
1. Shipping Zones:
We currently offer shipping services within India. If you are located outside these areas, please contact us to inquire about special arrangements.
2. Shipping Times:
Shipping times may vary depending on the product’s availability, customization requirements, and your location. Estimated delivery times will be provided during the checkout process. Please note that these are estimates, and unforeseen circumstances can occasionally lead to delays.
3. Order Processing:
Orders are typically processed within 10-15 business days after payment confirmation. Customized or made-to-order items may have longer processing times, which will be communicated to you during the order confirmation.
4. Shipping Methods:
We partner with reputable shipping carriers to ensure the safe and timely delivery of your furniture. Shipping methods may vary based on the product’s size, weight, and destination.
5. Shipping Costs:
Shipping costs are calculated based on the product’s dimensions, weight, and destination. You can view the shipping cost during the checkout process before finalizing your purchase.
6. Tracking Your Shipment:
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your shipment until it arrives at your doorstep.
7. Delivery Process:
- Our delivery partners will contact you to schedule a suitable delivery time.
- Please ensure that someone is available to receive and sign for the delivery on the scheduled date.
- Inspect the furniture upon delivery. If you notice any damage or discrepancies, please make a note on the delivery receipt and contact us immediately.
8. International Shipping:
For international orders, customs and import duties may apply, depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping costs.